Course Overview
This course provides students with the knowledge and skills to utilize Microsoft Outlook 2013 to
manage all aspects of email communications.
Course Introduction 2m
Course Introduction
Lesson 01 – Getting Started With Outlook 2013 45m
Topic A: Navigate the Outlook Interface
Email Addresses
Components of the Outlook Interface
Components of the Ribbon
The Backstage View
The Backstage View for an Email
The Mail Workspace
Read and Unread Messages
The Calendar Workspace
The People Workspace
Additional Outlook Tools
Peeks
Demo 1-1: Exploring the Outlook 2013 Interface
Topic B: Perform Basic Email Functions
The Message Form
Message Form Tabs
Message Response Options
Demo 1-2: Creating and Sending an Email
Inline Replies
Demo 1-3: Reading and Responding to Emails
Print Options
Demo 1-4: Printing an Email Message
The Deleted Items Folder
Demo 1-5: Deleting Email Messages
Topic C: Use Outlook Help
Outlook Help
Outlook Help Toolbar Buttons
Demo 1-6: Exploring Outlook Help
Lesson 01 Review
Lesson 02 – Composing Messages 49m
Topic A: Create an Email Message
The Address Book
Global Address List
MailTips
Demo 2-1: Creating a New Email Message
Topic B: Check Spelling and Grammar
Automatic Spell Check
The Spelling and Grammar Dialog Box
Components of the Spelling and Grammar Dialog Box
Demo 2-2: Checking Spelling and Grammar in a Message
Topic C: Format Message Content
Live Preview
The Mini Toolbar
Demo 2-3: Formatting Message Content
Topic D: Attach Files and Items
The Paperclip Icon
Attachments in HTML or Plain Text Messages and Rich Text Messages
Outlook Items as Attachments
Attachment Reminder
Demo 2-4: Attaching a File to a Message
Topic E: Enhance an Email Message
The Illustrations Command Group
SmartArt
The Screenshot Tool
Text Commands
WordArt
Contextual Tabs
Contextual Tool Tabs
The Background Removal Tool
Galleries
Demo 2-5: Enhancing an Email Message with an Image
Styles
Themes
Demo 2-6: Enhancing an Email Message with SmartArt and Themes
Topic F: Manage Automatic Message Content
Stationery and Themes
Font Options
Demo 2-7: Specifying Font Options
Signatures
Demo 2-8: Creating and Applying an Email Signature
Lesson 02 Review
Lesson 03 – Reading and Responding to Messages 18m
Topic A: Customize Reading Options
Desktop Alerts
Pane Views
Message Preview
Conversations
Demo 3-1: Customizing Your Reading Options
Topic B: Work with Attachments
Attachment Preview
Demo 3-2: Working with Attachments
Topic C: Manage Your Message Responses
The InfoBar
Voting and Tracking Options
Voting Options in an Email
A Delivery Receipt
A Read Receipt
Demo 3-3: Using Tracking Options
A Read Receipt (Cont.)
The Recall Option
Demo 3-4: Recalling a Sent Message
Lesson 03 Review
Lesson 04 – Managing Your Messages 15m
Topic A: Manage Messages Using Tags, Flags, and Commands
Mark as Unread/Read
Color Categories
Demo 4-1: Using Tags to Manage Messages
Flag for Follow-Up
Demo 4-2: Using Flags to Manage Messages
The Ignore Conversation Command
Clean Up Commands
Demo 4-3: Using Commands to Manage Messages
Topic B: Organize Messages Using Folders
Default Email Folders
Email Folders on the Server
Demo 4-4: Organizing Messages Using Folders
Lesson 04 Review
Lesson 05 – Managing Your Calendar 30m
Topic A: View the Calendar
Calendar Grid Arrangement Options
The Weather Bar
The Daily Task List
Calendar Layout Options
Demo 5-1: Customizing Your Calendar View
Topic B: Manage Appointments
The Appointment Form
Reminders
Show As Options
The Private Option
Demo 5-2: Creating an Appointment
Topic C: Manage Meetings
The Meeting Form
The Room Finder Pane
The Scheduling Assistant
Share Meeting Notes Using OneNote
Demo 5-3: Responding to a Meeting Request
Demo 5-4: Proposing a New Time for a Meeting
Demo 5-5: Creating a Recurring Meeting Request
Topic D: Print Your Calendar
Demo 5-6: Printing Your Calendar
Lesson 05 Review
Lesson 06 – Managing Your Contacts 10m
Topic A: Create and Update Contacts
The People Hub
The Contact Form
Demo 6-1: Creating and Updating Contacts
Topic B: View and Organize Contacts
Contact Views
The Find Tool
Demo 6-2: Viewing and Organizing Your Contacts
Demo 6-3: Printing Your Contacts
Lesson 06 Review
Lesson 07 – Working With Tasks and Notes 10m
Topic A: Manage Tasks
The Tasks Workspace
The Task Form
Task Views
Demo 7-1: Managing Tasks
Topic B: Manage Notes
The Notes Workspace
Note Views
Demo 7-2: Managing Notes
Lesson 07 Review
Lesson 08 – Customizing the Outlook Environment 11m
Topic A: Customize the Outlook Interface
Demo 8-1: Customizing the Outlook Interface
Topic B: Create and Manage Quick Steps
Quick Steps
The Manage Quick Steps Dialog Box
Demo 8-2: Creating and Managing Quick Steps
Lesson 08 Review
Course Closure
Total Duration: 3h 11m