70-246: Monitoring and Operating a Private Cloud with System Center 2012

Course Overview

This course teaches students about System Center 2012, basics of the Cloud, working with the Business Cloud, Cloud services, monitoring, automating responses, managing problems in the Private Cloud, service management in the Private Cloud, Cloud protection, recovery, and compliance, SLAs, dashboards, and widgets, and cleaning up System Center databases.

Course Introduction 3m

Course Introduction

Module 01 – System Center 2012 31m

Lesson 1: What is System Center 2012?

Suite of Components

Operations Manager

Configuration Manager

Service Manager


Data Protection Manager

Virtual Machine Manager

Putting it All Together

Module 01 Review

Module 02 – Introducing the Cloud 1h 16m

Lesson 1: Discussion of Cloud Computing

How Cloud Computing Came About

Differences Between Private and Public Clouds


Implementing the Private Cloud

Using System Center 2012 with the Private Cloud

Lesson 2: Important Requirements


Onboarding and Services

Administrative Functions

Lesson 3: Working with System Center and the Infrastructure

Using VMM for the Cloud Design

Cloud Management with the VMM


Lesson 4: Maintaining the Cloud Health

How to Monitor Health and Performance

What Are the Key Indicators?

Lesson 5: How Components are Integrated

Why Integrate SC Components?

How to Make Sure All is Working

Lesson 6: Are You in Compliance?



Demo – Verifying the Private Cloud Infrastructure

Demo – Verifying System Center Components

Module 02 Review

Module 03 – Working with the Business Cloud 47m

Lesson 1: Examining SC 2012 VMM

Introducing VMM

Features of VMM

Securing VMM

Lesson 2: Working with VMs with the VMM

Looking at the Fabric



Working with Settings

Lesson 3: Creating Clouds for Business

The Business Unit




Demo – Configuring and Optimizing Business Unit Clouds

Module 03 Review

Module 04 – Cloud Services 1h 13m

Lesson 1: Looking at Service Templates and VMM Profiles

What Constitutes the Service Template

Planning and Preparation of the Service Template

Guest OS Profiles

Hardware Profiles

Application Profiles

SQL Server Profile

Lesson 2: Web Deploy Packages

Describing Web Deploy

How to Install and Create a Package

Connecting Web Deploy to an App Profile

Lesson 3: Server App-V Introduction

Understanding the Server App-V

How to Sequence an Application

Lesson 4: The Data of the N-Tier Application

Describing Data-Tier Application Packages

Using DAC Packages with VMM

Lesson 5: What’s New with VMM R2

VMM R2 Networking

VMs and the Cloud





Demo – Installing SQL Server

Demo – Importing and Deploying the Stock Trader Application

Module 04 Review

Module 05 – Monitoring 2h 1m

Lesson 1: Overview of Operations Manager

What is Operations Manager?

User Roles to Secure Operations Manager

Operations Manager Architecture

Deploying Agents Manually and Automatically

Active Directory’s Involvement with Deploying Agents

Lesson 2: Customize the Monitoring Operations

What is a Management Pack?

Monitoring Cloud Components

Lesson 3: Monitoring Application Performance

Types of Applications

Using the APM Template

How APM Monitors Performance and Reliability

Basic Configuration of APM

Lesson 4: Advanced Monitoring

Server Side Monitoring

Server Side Best Practices

Client Side Monitoring

How to Fine Tune APM’s Configuration

Lesson 5: Using Operations Manager for Applications

Applications Monitoring with Operations Manager

What is the Application Advisor?

Application Diagnostics

Lesson 6: Using Operations Manager for the Network

Operations Manager Support Network Devices and Extended Monitoring Capabilities

What Security Issues Should You Think of When Monitoring the Network Infrastructure?

How to Configure Network Device Monitoring

Lesson 7: Using Operations Manager for Distributed Applications

Understanding Distributed Applications

Monitoring Distributed Applications

Viewing Distributed Application Health

Lesson 8: What’s New in Operations Manager 2012 R2

Fabric Monitoring

Microsoft Monitoring Agent

Integrating OM with Development Processes (DevOps)

Support for IPv6

System Center Advisor

Demo – Installing Operations Manager

Demo – Deploying an Agent

Demo – Configuration for Custom Monitoring

Demo – Configuring Basic Monitoring and Application Performance

Module 05 Review

Module 06 – Automating Responses 50m

Lesson 1: Looking at Orchestrator 2012

Orchestrator Components

Orchestrator Integration Packs

Lesson 2: Putting Orchestrator, Operations Manager, and Service Manager Together

Integration with Operations Manager

Integration with Service Manager

Activity Collections

Workflow Controls

Configuring Runbook

Lesson 3: What’s New with Orchestrator 2012 R2

Service Management Automation Web Service

Integration Packs

Demo – Operating and Extending Service Management

Demo – Prerequisites for Automating Self-Service Provisioning

Module 06 Review

Module 07 – Managing Problems in the Private Cloud 30m

Lesson 1: What is Problem Management

Comparing Incidents to Problems

Describing Problem Management

Creating Problem Records with Service Manager

How to Link Problems to Incidents

Lesson 2: Using Custom Rules

Types of Rules

Targeting Rules and Monitors to Applications and Computers

Generating Alerts

Demo – Problem Management in the Private Cloud

Module 07 Review

Module 08 – Service Management in the Private Cloud 44m

Lesson 1: Service Manager Introduction

Introduction to Service Manager


Integration with Other SC Components

Operating Service Manager

Lesson 2: Security Settings

User Roles

Run As…

PowerShell Security

Lesson 3: Work Items



Change Requests

Release Records

Lesson 4: Incident Queues and Service Offerings

What is an Incident Queue?

How to Make an Incident Queue

Self-Service Portal

Request Offerings

Service Offerings

Lesson 5: What’s New with Service Manager 2012 R2

What’s New with Service Manager 2012 R2

Demo – Configuring the Incident Template

Module 08 Review

Module 09 – Cloud Protection, Recovery, and Compliance 1h 29m

Lesson 1: Protecting and Recovering Data for the Private Cloud

What is the DPM?

Deploying Agents

How to Make a Protection Group

Verifying Protected Data

Lesson 2: Data Recovery

Automating Data Recovery

How to Recover Data Manually

What Can a User Recover?

Lesson 3: Overview of the Process Pack for IT GRC

Compliance Management Processes

Overview of the Process Pack for IT GRC

Lesson 4: Installing the Process Pack for IT GRC

Preparing and Configuring the Environment for the Process for IT GRC

Installing and Configuring the Process Pack for IT GRC

Lesson 5: Implementing an IT GRC Control Management Program

Creating the Control Management Program

How to Administer the Control Management Program

Lesson 6: How to Maintain Compliance Through VMM Security Baselines with System Center Advisor

VMM Support of the Software Update Compliance

System Center Advisor

Lesson 7: What’s New with DPM 2012 R2

Windows Azure Backup

Linux Virtual Machine Backup

Demo – Configuring Manual Protection

Module 09 Review

Module 10 – SLAs, Dashboards and Widgets 1h 3m

Lesson 1: Configuring and Deploying Widgets and Dashboards

Configuring Views

Host to Configure and Publish a Dashboard

Lesson 2: Real-Time State Using Visio

Visio Framework

Visio Diagrams

Putting Visio Diagrams on SharePoint

Lesson 3: System Center Analytics

What is SC Analytics?

Discussion of the SC SM Data Warehouse

Introducing SC SM Manager Cubes

Discussion of the SC OM Data Warehouse

Lesson 4: Service Level Tracking

Describing the Process


SLT Reporting

Using SharePoint

Lesson 5: Viewing SSRS and Excel to View Data

Standard Reports

Using Excel

Service Manager Analysis Library

Lesson 6: PerformancePoint


Dashboard Designer

Demo – Configuring Service Level Tracking

Module 10 Review

Module 11 – Cleaning Up System Center Databases 30m

Lesson 1: Service Manager Groom Settings

Saving Data in the Service Manager Database

Working with the Service Manager Data Warehouse Groom Settings

Operations Manager Groom Settings

Lesson 2: View and Purge Orchestrator Runbook Logs

View Orchestrator Logs

Purging Orchestrator Logs

Demo – Creating an IT GRC Control Management Program

Module 11 Review

Course Closure

Total Duration: 10h 57m

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