Course Overview
This course teaches students about System Center 2012, basics of the Cloud, working with the Business Cloud, Cloud services, monitoring, automating responses, managing problems in the Private Cloud, service management in the Private Cloud, Cloud protection, recovery, and compliance, SLAs, dashboards, and widgets, and cleaning up System Center databases.
Course Introduction 3m
Course Introduction
Module 01 – System Center 2012 31m
Lesson 1: What is System Center 2012?
Suite of Components
Operations Manager
Configuration Manager
Service Manager
Orchestrator
Data Protection Manager
Virtual Machine Manager
Putting it All Together
Module 01 Review
Module 02 – Introducing the Cloud 1h 16m
Lesson 1: Discussion of Cloud Computing
How Cloud Computing Came About
Differences Between Private and Public Clouds
Models
Implementing the Private Cloud
Using System Center 2012 with the Private Cloud
Lesson 2: Important Requirements
Requirements
Onboarding and Services
Administrative Functions
Lesson 3: Working with System Center and the Infrastructure
Using VMM for the Cloud Design
Cloud Management with the VMM
Orchestrator
Lesson 4: Maintaining the Cloud Health
How to Monitor Health and Performance
What Are the Key Indicators?
Lesson 5: How Components are Integrated
Why Integrate SC Components?
How to Make Sure All is Working
Lesson 6: Are You in Compliance?
Compliance
Remediation
Demo – Verifying the Private Cloud Infrastructure
Demo – Verifying System Center Components
Module 02 Review
Module 03 – Working with the Business Cloud 47m
Lesson 1: Examining SC 2012 VMM
Introducing VMM
Features of VMM
Securing VMM
Lesson 2: Working with VMs with the VMM
Looking at the Fabric
VMs
Jobs
Working with Settings
Lesson 3: Creating Clouds for Business
The Business Unit
Resources
Capacity
Capabilities
Demo – Configuring and Optimizing Business Unit Clouds
Module 03 Review
Module 04 – Cloud Services 1h 13m
Lesson 1: Looking at Service Templates and VMM Profiles
What Constitutes the Service Template
Planning and Preparation of the Service Template
Guest OS Profiles
Hardware Profiles
Application Profiles
SQL Server Profile
Lesson 2: Web Deploy Packages
Describing Web Deploy
How to Install and Create a Package
Connecting Web Deploy to an App Profile
Lesson 3: Server App-V Introduction
Understanding the Server App-V
How to Sequence an Application
Lesson 4: The Data of the N-Tier Application
Describing Data-Tier Application Packages
Using DAC Packages with VMM
Lesson 5: What’s New with VMM R2
VMM R2 Networking
VMs and the Cloud
Fabric
Storage
Services
Infrastructure
Demo – Installing SQL Server
Demo – Importing and Deploying the Stock Trader Application
Module 04 Review
Module 05 – Monitoring 2h 1m
Lesson 1: Overview of Operations Manager
What is Operations Manager?
User Roles to Secure Operations Manager
Operations Manager Architecture
Deploying Agents Manually and Automatically
Active Directory’s Involvement with Deploying Agents
Lesson 2: Customize the Monitoring Operations
What is a Management Pack?
Monitoring Cloud Components
Lesson 3: Monitoring Application Performance
Types of Applications
Using the APM Template
How APM Monitors Performance and Reliability
Basic Configuration of APM
Lesson 4: Advanced Monitoring
Server Side Monitoring
Server Side Best Practices
Client Side Monitoring
How to Fine Tune APM’s Configuration
Lesson 5: Using Operations Manager for Applications
Applications Monitoring with Operations Manager
What is the Application Advisor?
Application Diagnostics
Lesson 6: Using Operations Manager for the Network
Operations Manager Support Network Devices and Extended Monitoring Capabilities
What Security Issues Should You Think of When Monitoring the Network Infrastructure?
How to Configure Network Device Monitoring
Lesson 7: Using Operations Manager for Distributed Applications
Understanding Distributed Applications
Monitoring Distributed Applications
Viewing Distributed Application Health
Lesson 8: What’s New in Operations Manager 2012 R2
Fabric Monitoring
Microsoft Monitoring Agent
Integrating OM with Development Processes (DevOps)
Support for IPv6
System Center Advisor
Demo – Installing Operations Manager
Demo – Deploying an Agent
Demo – Configuration for Custom Monitoring
Demo – Configuring Basic Monitoring and Application Performance
Module 05 Review
Module 06 – Automating Responses 50m
Lesson 1: Looking at Orchestrator 2012
Orchestrator Components
Orchestrator Integration Packs
Lesson 2: Putting Orchestrator, Operations Manager, and Service Manager Together
Integration with Operations Manager
Integration with Service Manager
Activity Collections
Workflow Controls
Configuring Runbook
Lesson 3: What’s New with Orchestrator 2012 R2
Service Management Automation Web Service
Integration Packs
Demo – Operating and Extending Service Management
Demo – Prerequisites for Automating Self-Service Provisioning
Module 06 Review
Module 07 – Managing Problems in the Private Cloud 30m
Lesson 1: What is Problem Management
Comparing Incidents to Problems
Describing Problem Management
Creating Problem Records with Service Manager
How to Link Problems to Incidents
Lesson 2: Using Custom Rules
Types of Rules
Targeting Rules and Monitors to Applications and Computers
Generating Alerts
Demo – Problem Management in the Private Cloud
Module 07 Review
Module 08 – Service Management in the Private Cloud 44m
Lesson 1: Service Manager Introduction
Introduction to Service Manager
Architecture
Integration with Other SC Components
Operating Service Manager
Lesson 2: Security Settings
User Roles
Run As…
PowerShell Security
Lesson 3: Work Items
Incidents
Problems
Change Requests
Release Records
Lesson 4: Incident Queues and Service Offerings
What is an Incident Queue?
How to Make an Incident Queue
Self-Service Portal
Request Offerings
Service Offerings
Lesson 5: What’s New with Service Manager 2012 R2
What’s New with Service Manager 2012 R2
Demo – Configuring the Incident Template
Module 08 Review
Module 09 – Cloud Protection, Recovery, and Compliance 1h 29m
Lesson 1: Protecting and Recovering Data for the Private Cloud
What is the DPM?
Deploying Agents
How to Make a Protection Group
Verifying Protected Data
Lesson 2: Data Recovery
Automating Data Recovery
How to Recover Data Manually
What Can a User Recover?
Lesson 3: Overview of the Process Pack for IT GRC
Compliance Management Processes
Overview of the Process Pack for IT GRC
Lesson 4: Installing the Process Pack for IT GRC
Preparing and Configuring the Environment for the Process for IT GRC
Installing and Configuring the Process Pack for IT GRC
Lesson 5: Implementing an IT GRC Control Management Program
Creating the Control Management Program
How to Administer the Control Management Program
Lesson 6: How to Maintain Compliance Through VMM Security Baselines with System Center Advisor
VMM Support of the Software Update Compliance
System Center Advisor
Lesson 7: What’s New with DPM 2012 R2
Windows Azure Backup
Linux Virtual Machine Backup
Demo – Configuring Manual Protection
Module 09 Review
Module 10 – SLAs, Dashboards and Widgets 1h 3m
Lesson 1: Configuring and Deploying Widgets and Dashboards
Configuring Views
Host to Configure and Publish a Dashboard
Lesson 2: Real-Time State Using Visio
Visio Framework
Visio Diagrams
Putting Visio Diagrams on SharePoint
Lesson 3: System Center Analytics
What is SC Analytics?
Discussion of the SC SM Data Warehouse
Introducing SC SM Manager Cubes
Discussion of the SC OM Data Warehouse
Lesson 4: Service Level Tracking
Describing the Process
SLT
SLT Reporting
Using SharePoint
Lesson 5: Viewing SSRS and Excel to View Data
Standard Reports
Using Excel
Service Manager Analysis Library
Lesson 6: PerformancePoint
Architecture
Dashboard Designer
Demo – Configuring Service Level Tracking
Module 10 Review
Module 11 – Cleaning Up System Center Databases 30m
Lesson 1: Service Manager Groom Settings
Saving Data in the Service Manager Database
Working with the Service Manager Data Warehouse Groom Settings
Operations Manager Groom Settings
Lesson 2: View and Purge Orchestrator Runbook Logs
View Orchestrator Logs
Purging Orchestrator Logs
Demo – Creating an IT GRC Control Management Program
Module 11 Review
Course Closure
Total Duration: 10h 57m