Course Overview
This course teaches students about attracting and retaining employees, recruiting, selection and orientation, training and development, performance appraisal, legal environment of HRM, motivating employees, contemporary motivation theory, motivation techniques, and teams and teamwork.
Course Introduction 4m
Lesson 01 – Human Resources Assistant Introduction 15m
Human Resources Assistant Introduction
Human Resources Assistant
Potential Careers
Employment Outlook
Lesson 01 Review
Lesson 02 – Attracting and Retaining Employees 44m
Attracting and Retaining Employees
HRM Overview
HR Planning
Forecasting Demand
Forecasting Supply
Matching
Cultural Diversity
Demo – Diversity Survey
Lesson 02 Review
Lesson 03 – Recruiting, Selection and Orientation 2h 7m
Recruiting, Selection and Orientation
Job Analysis
Human Resources Assistant Job Responsibilities
Demo – Application
Demo – Bad Resume
Demo – Good Resume
Demo – Cover Letter
Recruiting
External Recruiting
External Recruiting Advantages
External Recruiting Disadvantages
Internal Recruiting Advantages
Internal Recruiting Disadvantages
Selection
Gathering Information
Employment Tests
Interviews
Typical Interview Questions
References
Orientation
Demo – Form I-9
Demo – Form W-9
Demo – Form W-4
Demo – Form 1095-B
Compensation and Benefits
Compensation Decisions
Wage Level
Wage Structure
Individual Wage Specifics
Comparable Worth
Compensation Types
Lesson 03 Review
Lesson 04 – Training and Development 28m
Training and Development
Personal and Professional Development
Rewards of Training and Development
Analysis
Methods
Evaluation
Demo – Training Evaluation Form
Lesson 04 Review
Lesson 05 – Performance Appraisal 35m
Performance Appraisal
Objective and Subjective Methods
Sample Rating Scale
Common Techniques
Demo – Appraisal
Performance Feedback
Lesson 05 Review
Lesson 06 – Legal Environment of HRM 42m
Legal Environment of HRM
National Labor Relations Act
Labor-Management Relations Act
Fair Labor Standards Act
Child Labor
Tip Credit and Enforcement
FLSA Additional Information
Equal Pay Act
Civil Rights Act
Age Discrimination in Employment Act
Occupational Safety and Health Act
Employment Retirement Income Security Act
Affirmative Action
Americans with Disabilities Act
Lesson 06 Review
Lesson 07 – Motivating Employees 1h 7m
Motivating Employees
Motivation
History
Soldiering
Scientific
Hawthorne
Maslow
Physiological Needs
Safety Needs
Social Needs
Esteem Needs
Maslow’s Hierarchy of Needs
Maslow’s New Pyramid
Herzberg
Motivation-Hygiene Theory
Motivation and Hygiene Factors
Using the Motivation-Hygiene Theory
Theory X and Theory Y
Theory X Assumptions
Theory Y Assumptions
Theory Z
Type J Firm Characteristics
Type A Firm Characteristics
Type Z Firm Characteristics
Reinforcement
Lesson 07 Review
Lesson 08 – Contemporary Motivation Theory 33m
Contemporary Motivation Theory
Weakness of Maslow and Herzberg’s Theories
Equity Theory
Expectancy Theory
Goal Setting Theory
Lesson 08 Review
Lesson 09 – Motivation Techniques 56m
Motivation Techniques
Management by Objectives
Step 1
Step 2
Step 3
Step 4 and Step 5
Job Enrichment
Job Enlargement
Job Redesign
Behavior Modification
3 Step Process
Flextime
Flextime Schedule
Part-Time
Job Sharing
Telecommuting
Telecommuting Employee Disadvantages
Empowerment
Employee Ownership
Lesson 09 Review
Lesson 10 – Teams and Teamwork 29m
Teams and Teamwork
What is a Team?
Problem Solving Teams
Self Managed Work Teams
Cross Functional Teams
Virtual Teams
Stages of Development
Forming
Storming
Norming
Performing
Adjourning
Roles Within
Team Cohesiveness
Team Conflict
Benefits and Limitations
Lesson 10 Review
Course Closure
Total Duration: 7h 59m